Customer Care Representative

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We are currently searching for a Customer Care Representative for our highly successful client based in Highbridge. The position will be based on site and covers a variety of administrative and customer facing roles within the After Sales Department, with an emphasis on Customer care. This is a great opportunity to make an impact in an established, growing and friendly organisation.

Duties to include;

  • To assist customers with technical support both over the phone, face to face and by email
  • Ordering parts and warranty claims using various online systems
  • General administration will include filing, typing estimates and printing invoices
  • Coordinating with other departments to ensure both an efficient and professional service is provided

The successful candidate will have excellent communication skills, both written and verbal, a high level of confidentiality and the ability to organise and prioritise workload with both the paper and computer systems with the department. The ideal candidate will be proficient with business software such as Microsoft Office – particularly Word and Excel.

This hours are Monday to Friday from 8.30am to 5.30pm. Every other Saturday morning 8.30am to 1pm.

Change Recruitment Services Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidates.

Permanent
25 April 2021
Customer Service & Sales Support
Customer Service Administrator
Somerset, Highbridge

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